Privacy Protection

Hbsjee Privacy Policy – Your data is completely secure

Protecting your personal information is our top priority at hbsjee. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
256-bit
SSL encryption
0%
Sale of data to third parties
24/7
Security Monitoring
GDPR
Standards compliance
Overview
This Privacy Policy applies to all users of the hbsjee platform. By visiting the site or creating an account, you agree to this Policy. We respect your privacy and will never use your data without authorisation.

As a responsible online betting and gaming platform, hbsjee follows the highest standards of technology and policy to protect our users' privacy. The trust of our millions of members across Bangladesh and beyond is our greatest asset.

This Privacy Policy explains in plain language what data we collect, why we collect it, how it is used, and what rights you have over your information.

1. Introduction & Scope

This Privacy Policy is issued by hbsjee (hereinafter referred to as "we", "us", or "the Platform") hbsjee.com Applies to all services associated with it.

We follow international data protection standards (GDPR and equivalent regulations) when processing personal data. This Privacy Policy applies to:

  • Browsing or using the hbsjee website
  • Downloading and using the hbsjee app
  • Registering and logging into your account
  • Making a deposit, withdrawal, or any other financial transaction
  • Contacting Our Customer Support
  • Participating in promotions or competitions
Our commitment
hbsjee never sells your data to third parties. Your information is used only to improve our services and meet legal obligations.

2. Types of Data We Collect

Hbsjee only collects data that is necessary to provide its services. We do not collect any personal information beyond what is required.

A. Information You Provide Directly:

Data type Example When It Is Collected
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of registration
Financial Information Mobile Banking Number (bKash/Nagad/Rocket) Deposit & Withdrawal Times
Verification Documents NID photo, selfie During KYC Verification
Account Information Username, Password (encrypted) At the time of registration

B. Automatically Collected Information:

  • Device Information: Device type, operating system, browser version.
  • Log Data: IP address, login time, session duration.
  • Gaming Activity: Bet history, game preferences, transaction history.
  • Location Data: Approximate location (IP-based), not precise GPS data.
  • Cookies Data: Site usage patterns and preferences.
Please Note
Full card numbers and CVV details are never stored on our servers. All payment information is processed directly through the payment gateway.

3. Purpose of data collection

Hbsjee collects and uses your data for specific, legitimate purposes. The legal basis for each purpose is explained below.

Key purposes:

  • Account management: To ensure secure registration, login, and account protection.
  • Identity Verification (KYC): To comply with international financial regulations and prevent fraud.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer support: To properly address your questions and complaints.
  • Promotions & Bonuses: To send you relevant offers and bonuses.
  • Security Monitoring: To detect suspicious activity and prevent fraud.
  • Legal Obligations: To meet licensing authority requirements and legal obligations.
  • Service Improvement: For analytics and research to improve the platform experience.
Marketing communications
hbsjee may send you promotional messages. You can opt out at any time via your account settings or by contacting support. Opting out of marketing emails will not affect essential account-related notifications.

4. Data Storage & Protection

Hbsjee employs industry-leading technical and organizational measures to protect your information. Our security infrastructure is upgraded on a regular basis.

Technical security measures:

  • SSL/TLS 256-bit Encryption: All data transfers are encrypted.
  • AES-256 Database Encryption: All sensitive data is stored encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for account login.
  • Firewall & DDoS protection: Protection against server attacks.
  • Regular Security Audits: Penetration testing by third-party security experts.

Data Retention Period:

Data type Retention Period
Account Information For the duration of the account + 5 years
Transaction history 7 years for legal requirements
KYC Documents 5 years after account closure
Gaming Logs 3 years
Communication Records 2 years
Cookies data Up to 12 months

5. Cookies & Tracking

Hbsjee uses cookies and similar technologies on its website to improve service quality and personalize your experience. Cookies are small text files stored on your device.

Cookie Types:

  • Essential Cookies: Required for the site to function properly. Used for login sessions and security verification. These cannot be disabled.
  • Functional cookies: To remember your preferences (language, theme, etc.). These are optional.
  • Analytics Cookies: To analyse site usage and improve our services. Data is collected anonymously.
  • Performance Cookies: To monitor page load speed and detect errors.

Cookie Controls:

You can disable or clear cookies through your browser settings. Note that disabling essential cookies may affect certain features of the site.

Cookie Preferences
On your first visit, you can decline non-essential cookies via the consent popup. You can update your preferences anytime through "Cookie Settings" in the footer.

6. Sharing Information with Third Parties

Hbsjee never sells your personal data. However, in limited circumstances, necessary information may be shared with trusted partners.

When Information Is Shared:

  • Payment Providers: Only the minimum necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to complete transactions.
  • KYC Verification Provider: Licensed third-party services may be used for identity verification.
  • IT service providers: For server hosting and technology services, under strict confidentiality agreements.
  • Legal authorities: To investigating authorities under a court order or legal obligation.
  • Licensing Authority: For regular audits by international gaming regulatory bodies.
What We Will Never Do
hbsjee never sells or shares your data with advertisers, data brokers, or any third party for commercial purposes.

7. Your Rights

As a hbsjee member, you have several important rights regarding your personal data. We are committed to helping you exercise those rights.

1
Right to access

You may request to view the information we hold about you. Full details will be provided within 30 days.

2
Right to rectification

You may request corrections to inaccurate or outdated information. Changes to KYC-verified data will require re-verification.

3
Right to erasure

Unless required by law, you may request deletion of your data after your account is closed.

4
Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data.

5
Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

6
Right to Object

You may object to receiving marketing messages or to the use of your data for specific purposes.

To exercise these rights support@hbsjee.comEmail us or reach out via live chat.

8. Children's Privacy

Hbsjee is intended for users aged 18 and above only. We do not knowingly collect personal information from minors.

  • Age is verified at the time of registration.
  • Where there is doubt, age is confirmed through KYC verification.
  • Any account found to belong to a minor is immediately suspended and all associated data is deleted.

If a parent believes their child has accidentally created an account, please support@hbsjee.comContact us immediately at

9. Changes to Privacy Policy

Hbsjee may update this Privacy Policy as needed. For any significant changes, we will notify you through the following methods:

  • A notification will be sent to your registered email address.
  • A notice will be displayed on the site's homepage.
  • The "Last Updated" date at the top of the policy will be revised whenever changes are made.

Continued use of the site after any changes constitutes your agreement to the updated policy. Re-consent may be required for significant changes.

Notification Preferences
Keep email notifications enabled in Account Settings so you receive policy change alerts on time.

10. Contact

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection team:

  • Email: support@hbsjee.com
  • Live Chat: Click the chat icon in the bottom-right corner of the site
  • Response Time: Usually within 24 hours, up to 30 days

We take your privacy requests seriously and process each one with due care.

Our Commitment to Protecting Your Data

Under the hbsjee Privacy Policy, every piece of your information is stored and protected with the utmost care.

End-to-End Encryption
All your data is protected with 256-bit SSL encryption, active at every stage from data transfer to storage.
Your Data Is Never Sold
hbsjee never sells your personal information to third parties. Your data is used solely to improve our services.
GDPR compliant
We comply with international data protection regulations including GDPR, ensuring you retain full control over your personal data.
Secure KYC Verification
The identity verification process is fully secure and confidential. KYC documents are stored with strict encryption and can only be accessed by authorised personnel.
24/7 Security Monitoring
Our security team monitors systems around the clock. Suspicious activity is detected and blocked immediately.
Easy data control
View, update, or request deletion of your data anytime through Account Settings. Full control is in your hands.

Your data is safe — play with confidence

Your privacy is our top priority at hbsjee. Open an account today on our secure platform and enjoy the best gaming experience.

18+ | Play Responsibly | Terms & Conditions Applicable

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